HOW LONG DOES IT TAKE TO PROCESS AN ORDER?
Please allow 2 business days to ship your products, however order ships usually within 24 hours. All orders received after 1pm CET will be processed the following working day.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Italy: 1-2 days
Rest of Europe: 2-5 days
Rest of the World: 1-2 working days
DO I HAVE TO PAY FOR IMPORT DUTIES AND TAXES ON ORDER SHIPPED OUTSIDE THE EUROPEAN UNION?
Unfortunately most countries charge import duties and taxes on imported products, we are not responsible for this, but be warned that you might be requested to pay additional fees if the products are shipped outside the EU.
If the package is refused and we’re charged the shipping and/or duties, we will deduct the same amount from the original order before a refund is credited.
WHERE DO YOU SHIP?
HOW DO I CHANGE OR CANCEL AN ORDER