FASHION & EYEWEAR & ROCK & ROLL

FASHION & EYEWEAR & ROCK & ROLL

FAQs

 

Please note that we’re Italian, if we don’t get back to your request within a couple of hours it means that we’re having lunch, playing football or any other racial stereotype you might think.

Sit back, relax and enjoy life, we will get in touch eventually.

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HOW LONG DOES IT TAKE TO PROCESS AN ORDER?
Please allow 2 business days to ship your products, however order ships usually within 24 hours. All orders received after 1pm CET will be processed the following working day.
 
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Italy: 1-2 days
Rest of Europe: 2-5 days
Rest of the World: 1-2 working days
 
DO I HAVE TO PAY FOR IMPORT DUTIES AND TAXES ON ORDER SHIPPED OUTSIDE THE EUROPEAN UNION? 
Unfortunately most countries charge import duties and taxes on imported products, we are not responsible for this, but be warned that you might be requested to pay additional fees if the products are shipped outside the EU.
If the package is refused and we’re charged the shipping and/or duties, we will deduct the same amount from the original order before a refund is credited.
 
WHERE DO YOU SHIP?
Planet Earth
 
HOW DO I CHANGE OR CANCEL AN ORDER